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Troubleshooting

MCP or CLI is not working

Diagnose agent connection, CLI authentication, project selection, and safe-write failures.

On this page

Start outside the AI client so authentication and project failures are visible directly:

anectico whoami
anectico projects list
anectico doctor

For API-key use, confirm ANECTICO_API_KEY is available to the process that launches the CLI or MCP client—not only to your interactive shell.

The MCP client cannot connect

Confirm the remote URL and bearer key match Connect an MCP client. Restart the client after changing its configuration. A key needs mcp:read; write tools also need mcp:write and their domain scopes.

If the connection succeeds but no tools appear, inspect the client's MCP logs for an authentication response and verify it supports remote HTTP MCP. Do not paste the key into chat.

Documentation tools are missing or unauthorized

Documentation reads need both mcp:read and docs:read. All organization roles include docs:read, but a minted API key carries only its explicit scopes. The investigate and incident bundles include it; custom keys and the agent-observability or admin bundles may not. Mint a replacement with --scope docs:read if needed, then reconnect with that key.

Also inspect the MCP URL: ?profile=agent-observability excludes documentation regardless of key scopes. Remove that filter or choose a docs-capable profile. A search source marked unauthorized means a missing scope; out_of_profile means the connection filter excluded it.

search_docs and get_doc are read actions, not standalone entries in the tool list. Discover them with list_read_actions, then invoke execute_read_action. Pass a search hit's slug to get_doc, or its ref to fetch; the two identifiers are not interchangeable. Public Markdown documentation needs no credential.

A CLI command returns the wrong project or no rows

anectico projects use my-app
anectico persons search test-user

Check environment and time filters next. Piped CLI output is JSON; interactive output is formatted, so a parser should consume the piped form rather than scraping terminal tables.

A write is missing or refused

Destructive CLI commands require --yes. MCP clients may also require an interactive confirmation. If a tool is absent, the server may have hidden it because the key lacks mcp:write or the relevant domain permission. Regenerate a purpose-specific key instead of broadening a shared key.

Use anectico docs --markdown to confirm the installed CLI's exact command and flag surface. Upgrade or pin the CLI if an automation was written for a different early-access version.