anecticoUnderstand the experience
Understand the recorded browser experience and revisit its useful moments.
Session replay
Watch the moment.Understand the experience.
Ask your agent to find the browser recording behind a report. You watch it on a read-only page, then follow the errors and requests around the same moment.
Example: an agent session and its proofWeb session replay / Recorded highlights / Related evidence
- See what happened
Watch the captured browser session in its customer context.
- Find the useful moment
Seek to recorded events, errors and request activity.
- Follow the system
Your agent opens the related Issue and instrumented backend evidence.
01Playback and highlights
Go straight to the moment worth investigating.
Your agent finds the recording linked to a customer or an Issue. On the replay page, recorded highlights and the console, network and error panels help you revisit the signals around a failed interaction.
- Play the journey and seek to recorded timeline markers.
- Inspect captured console, request and error entries.
- Keep the person and session context beside the recording.
02Beyond the recording
What they saw is the beginning of the investigation.
A failed browser request can lead to the Issue, trace and logs that explain the system around it. Your agent follows connected identity and request tracing, and each step can end in its own proof link.
- Open related errors and customer activity from the session.
- Follow instrumented backend requests for the same moment.
- Capture gaps stay visible when the recording is incomplete.
The workflow, connected
From a reported problem to the recorded moment.
Your agent finds the recording. You use the replay to understand the experience, then follow the linked signals to the failure.
Find the recording
Ask about a customer or an Issue. Your agent searches browser recordings by person and session.
Inspect the experience
Open the replay. Use highlights and the captured panels to find the relevant moment.
Follow the failure
Your agent opens related errors and instrumented backend evidence without losing the investigation context.
The capabilities behind it
A recording with useful context.
Playback, captured activity and linked evidence work together to explain the customer-visible journey.
Inspect the captured detail
Inspect captured browser signals alongside the interaction that preceded them.
Keep context and control
Follow connected evidence while choosing what your application records.
Put it to work
The moments your team needs to see.
A customer says checkout is broken
Your agent finds the linked recording. You inspect the captured actions around the failed request.
Explore this workflowAn error needs frontend context
Your agent follows the Issue into its customer story and recording, so you can see what the customer saw.
Explore this workflowA funnel step needs a closer look
Follow contributor events with an available recording into the captured session.
Explore this workflowYour first useful workflow
Choose what you record before you start.
Browser replay is opt-in. Input masking is enabled by default; review console and network capture for your application.
Review sensitive content
Check masking and the information your console and requests may contain.
Read the guide
A few useful answers
A few useful details.
What does session replay record?
This page focuses on captured browser sessions and their recorded events. Native mobile replay is not presented as a current capability.
How do I jump to the useful moment?
Recorded highlights list developer events and errors in chronological order. A selected moment seeks the recording and links related evidence.
How is capture controlled?
Replay is opt-in, with input masking and content access controls. The capture guide explains the settings for your application.
Are highlights an AI interpretation of the screen?
No. Highlights describe recorded developer events and errors, in chronological order. They help you seek the recording and open related sources.
Can I use replay from product analytics?
Yes. Contributor events that carry a session ID indicate whether its recording is available, absent or withheld by access. An available recording can be opened from that contribution.
Anectico / Private preview
Bring a customer moment.See the context around it.
Explore browser replay and connected evidence with your agent in Anectico private preview.